> For the complete documentation index, see [llms.txt](https://docs.oxen.io/oxen-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oxen.io/oxen-docs/products-built-on-oxen/lokinet/guides/macos-troubleshooting.md).

# macOS troubleshooting

## Troubleshooting

**Lokinet is not turning on when i press the start button**

Go to System Preferences / Security & Privacy settings and press the lock to make changes

<figure><img src="/files/zRYZ4G2T8aRSfMxOfibU" alt=""><figcaption></figcaption></figure>

See if there are any pending requests from Lokinet, if so make sure you **allow** any Lokinet requests.

If there are no requests, try starting the Lokinet app again and see if a request shows up on the Security & Privacy page