# macOS troubleshooting

## Troubleshooting

**Lokinet is not turning on when i press the start button**

Go to System Preferences / Security & Privacy settings and press the lock to make changes

<figure><img src="/files/zRYZ4G2T8aRSfMxOfibU" alt=""><figcaption></figcaption></figure>

See if there are any pending requests from Lokinet, if so make sure you **allow** any Lokinet requests.

If there are no requests, try starting the Lokinet app again and see if a request shows up on the Security & Privacy page


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