Note: when you reach Step 6 (downloading the Oxen Wallet), ensure you are downloading the Wallet directly from an official source: either here on the Oxen Docs, or on the official Oxen Github releases page.

1. 1.

   Create a folder called “Wallet” at the root of your C: drive (or another convenient location)
2. 2.

   Open your antivirus program and go to “Manage Exceptions”, “Exceptions”, "Exclusions", or similar:

1. 1.

   Click “Add an exception”, "Add an exclusion", or similar:

1. 1.

   Select your Wallet folder as the location for the exception:

1. 1.

   Disable protection features for this folder:

1. 1.

   Download the latest version of the Oxen Wallet directly into the Wallet folder:

1. 1.

   Run the Oxen Wallet installer and select the Wallet folder as the install location:

1. 1.

   Check your antivirus program’s firewall and ensure all executables named “Oxen xxx” are permitted through the firewall:

1. 1.

   If you’re using Bitdefender specifically, and your wallet still does not function after following the above steps exactly, disable Advanced Threat Detection under Features